12/15/2023, SERVICE NOTICE TO ALL OUR CUSTOMERS

We have updated our sales/assistance network, we publish our current partners and where they are located under contacts.

Attention ! people who have no relationship with our company are circulating offering spare parts and repairs for our equipment, naturally at “favorable costs”.

Be wary of these “offers” because we have received complaints of malfunctions, even major ones, following the acceptance of the savings offers made without our approval. .

In addition to the inconvenience, restoring the functionality of the machine/equipment often requires spending much more than you thought you had saved.

Before carrying out repairs with personnel and components that are not suitable, we ask you to contact our service to avoid misunderstandings and future expenses.

We remind you that the equipment we build is CE marked, guaranteeing safety, reliability and construction in compliance with current regulations.

The use of unsuitable spare parts and personnel can jeopardize the safety of those who use the equipment and make it impossible for us to provide correct customer service support.

Greetings Marco Roselli

15-12-2023 SIEMENS electronic components discontinued.

We give official news that some SIEMENS electronic components installed on board the machines/equipment built by us from 1988 until 2013 are no longer in production.

To date we have guaranteed the availability of these spare parts but our warehouse stocks are running out.

In the event of breakage of these components we will not be able to carry out operations to restore functionality quickly and at low costs.

We invite customers who own our equipment to check the construction date on the serial number and possibly contact our assistance service for a consultation.

We will provide detailed explanations and tailor-made solutions to those who request them.

Greetings Marco Roselli.